Shipping policy

Here is a professional Shipping Policy for your BrightBasket Shopify dropshipping store. You can customize the shipping times if your supplier changes.

Shipping Policy – BrightBasket

Shipping Policy

Last Updated: July 6, 2026

Thank you for shopping with BrightBasket.

We are committed to delivering your orders as quickly and safely as possible. Please read our shipping policy below.

Order Processing

  • All orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not processed or shipped on Sundays or public holidays.

  • During peak seasons or promotional events, processing may take slightly longer.

Shipping Time

Estimated delivery times:

  • India: 5–10 business days

  • Remote Locations: 7–15 business days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

  • Free Shipping is available on eligible products.

  • Any applicable shipping charges will be displayed during checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with a tracking number (where available). You can use this tracking number to monitor your shipment.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. BrightBasket is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by customers.

Delayed Deliveries

While we strive to deliver every order on time, delays may occur due to courier services, weather conditions, festivals, or other circumstances beyond our control. We appreciate your patience and understanding.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us within 48 hours of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support.

Email: support@brightbasket.in

Thank you for choosing BrightBasket. We appreciate your trust and look forward to serving you.

This policy follows the common sections recommended for Shopify stores, including processing times, delivery estimates, tracking, delays, and customer support. (shopify.com)